Shipping Policy
Table of Contents
Effective Date: September 2024
At Kashmir Dry Fruit, we are committed to delivering your orders promptly and securely. Please read our Shipping Policy carefully to understand our shipping procedures, delivery times, and associated costs.
1. Shipping Locations
We currently ship across Pakistan. Unfortunately, we do not offer international shipping at this time.
2. Processing Time
- Orders are processed within 1-2 business days after receiving your order confirmation and payment (if applicable).
- Orders placed on weekends or public holidays will be processed on the next working day.
- You will receive a notification via email or SMS once your order has been dispatched.
3. Shipping Methods and Delivery Time
We partner with reputable courier services to ensure timely deliveries. Typical delivery times are:
- Within Major Cities: 2-4 business days
- Outside Major Cities/Rural Areas: 4-7 business days
Delivery times may vary due to unforeseen circumstances such as weather, holidays, or service provider delays.
4. Shipping Charges
- Standard Shipping: Flat rate of [Insert Rate] for orders under [Insert Amount].
- Free Shipping: Orders over [Insert Amount] qualify for free shipping.
- Cash on Delivery (COD) orders may include an additional fee of [Insert Amount or Percentage].
Shipping charges will be calculated and displayed at checkout based on your order total and delivery location.
5. Order Tracking
Once your order is shipped, we will provide you with a tracking number via email or SMS, allowing you to monitor the status of your delivery.
6. Shipping Issues
While we strive to ensure timely deliveries, please note that shipping times are estimates and not guaranteed. If there are significant delays in your order, please contact us at [Insert Contact Email or Phone Number].
7. Incorrect Shipping Information
Please ensure that your shipping address is accurate. We are not responsible for failed deliveries due to incorrect or incomplete shipping information provided by the customer. If a package is returned due to an incorrect address, the customer will be responsible for any additional shipping costs.
8. Damaged or Lost Shipments
If your package arrives damaged, please contact us immediately at [Insert Contact Email or Phone Number] with photos of the damaged package. We will work with the courier to resolve the issue and offer a replacement or refund.
If your package is lost in transit, we will contact the courier and initiate a claim. In cases where the package cannot be located, we will issue a refund or reship your order.
9. Contact Us
For any shipping-related inquiries or concerns, please contact us at:
Kashmir Dry Fruit
Lahore near shadara mor lipaat road shop no 43
Email: dryfruitkashmir21@gmail.com
Phone: 03350910067 / 03418861941
Whatsapp: 03350910067